Returns & Refund Policy
Last updated: September 8, 2026
1. Return window
We accept returns and exchanges within 7 days of delivery, on unused items with original tags still attached.
2. How to request a return or exchange
Once your order shows as "Delivered", contact us at jhoobi2501@gmail.com or +91 72080 82135 with your order number and the reason for the return. We'll guide you through the next steps.
3. Items that can't be returned
For hygiene reasons, we're unable to accept returns on items that show signs of wear, or that have had tags removed.
4. Refunds
Once we receive and inspect your returned item, refunds are processed to your original payment method (for online payments) or via UPI/bank transfer for Cash on Delivery orders. Refunds typically take 5–7 business days to reflect.
5. Exchanges
Want a different size instead? Let us know when you contact us — we'll arrange the exchange, subject to stock availability.
6. Damaged or incorrect items
If you receive a damaged or incorrect item, contact us within 3 days of delivery with photos, and we'll make it right at no extra cost to you.